Terms of use

TERMS & CONDITIONS OF USE

1 - ABOUT PURCHASES AND PRODUCTS

Provision of Website Service

The Website is operated and owned by Xavier Piqueras Costa, VAT number ES40301576X / EORI number ES40301576X, registered in Girona (ZIP Code 17003) - Catalunya - Spain - European Union. All products offered for sale on this website are offered by www.collectisgirona.com, an E-Shop Commerce.

Purchase Guarantee

All products offered in our store are guaranteed against breakage or damage occurred during the transportation process or obvious defects in workmanship and if for granted by each manufacturer or by law.

We put special effort to ensure that our products are backed by renowned manufacturers and a high level of quality and a packaging process taken care a lot.

The guarantee becomes effective by returning the amount paid or replacement model, although this is not always possible because it depends on the availability of units at any time or the type of defect present the model.

Back Guarantee

If for any reason you are not satisfied with your purchased product, has a period of 14 days, counting from the date of delivery of the product to return it. In this case the shipping and collection borne by the customer.

Before making such refund the customer must contact our sales department within the period specified by email, phone or fax which will indicate the return process. Any return without prior notice will not be accepted.

To support the return must be both the product and its packaging in perfect condition, no scratches or broken or damaged and including all documentation accompanying the product and its accessories packaging. The client must make a correct packaging to ensure safe transport damage.

Once received and checked by our staff that the product is in the same condition it was sent will proceed to refund the amount according to previously agreed with the client.

Product Details, Prices and Promotions

We take great care to present the products on our website as accurately as possible.

The prices for goods displayed for sale on the Website are as set out on the Website and are inclusive of VAT. Where additional charges are made for delivery, they are clearly displayed. Prices and delivery charges displayed are valid and effective for the countries and regions we deliver to.

Although we endeavor to ensure that all pricing and delivery information on the Website is accurate, occasionally an error may occur and goods may be mispriced. If we discover a pricing error we will, we will contact you and ask you whether you wish to cancel your order or continue with the order at the correct price. We will not be obliged to supply goods at the incorrect price.

We reserve the right to adjust prices, offers, products and specifications of products on the Website at our discretion at any time before (but not after) we accept your order. We reserve the right to withdraw any goods from the Website at any time. We will not be liable to you or to anyone else for withdrawing goods from the website.

The images you see depend on your monitor’s display and color capability and may vary as a result. We are therefore unable to guarantee that the pictures of the products you see are an accurate representation of the actual items.

Business Use

We have selected our Goods on the basis that they will be used for domestic use only, if you are planning to use them for business purposes please make sure that you are covered by the appropriate insurance.

Where you decide to use the Goods in the course of a business, we exclude (to the fullest extent permitted by law) those warranties and conditions relating to fitness for a particular purpose. Our maximum liability to business users arising out of or in connection with the products shall be limited to the replacement value of the product in question (except in the case of death or personal injury caused by our negligence or in respect of fraud).

In relation to business users, we do not accept liability for the fitness of Goods for business purposes, nor do we accept liability for loss of use of the item nor any loss over and above the cost of the item in the event of a claim for breach of warranty or condition.

Additional conditions

Collectis Girona reserves the right to process the orders placed through their website. Having placed an order does not constitute acceptance thereof, in part or in its entirety. Collectis Girona may terminate the customer's account and order placed unilaterally.

The prices are valid except for error or omission and do not represent contractual obligation of Collectis Girona. In case there was a variation of rising prices, resulting from any error, the customer will be provided prior to placing an order for this approval.

The photographs of models displayed on our website and the information displayed on the page of each article are for information only and do not imply contractual obligation of Collectis Girona. If you detects an error please notify us to correct it.

2 - ABOUT PRIVACITY AND SECURITY

Privacity

Collectis Girona in compliance with current legislation on protection of personal data, reports that undertakes to respect user privacy. The treatment of personal data will be collected in a file, which is responsible www.collectisgirona.com.

The data required the user will be required for functions that require Collectis Girona Web Site, without these are available to any third party nor posted on the internet without express permission of the user.

The user gives his express and unequivocally to the collection and processing of data by Collectis Girona consent, as well as the express, free and informed consent to the assignment of data to all Group companies, including without being subsidiaries, branches and other establishments, at no time can not sell this data to third parties outside the organization Collectis Girona. The treatment by advertising will be announced, statistics, commerce and other existing marketing tools character.

At any time the user may request access, rectification, cancellation and opposition of your personal data via email to the address info@collectisgirona.com your name, ID number and the clear expression of his desire to leave to receive commercial communications.

Collectis Girona use the personal data for the purposes of this and its range of products. The site gives the user at all times the rights of access, rectification, cancellation and opposition to any change (on their own data in accordance with the General Data Protection Regulation (EU GDPR) – Regulation (EU) 2016/679, and the Spanish Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights, and Safety Regulations, for which the user must complete one of the following models and sending it along with a copy of your ID to the address info@collectisgirona.com

The collection of personal data is carried out with the aim of providing the information service and improve service bulletins, send advertising for products and services, notices, offers and, in general, commercial information of self-interest related goods and services offered through the Site.

We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future.

The type of information we will collect about you includes:

- Your name.

- Address.

- Phone number.

- Email address.

All these details we will never collect sensitive information about you without your explicit consent.

The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracy we will delete or correct it promptly.

The personal information which we hold will be held securely in accordance with our internal security policy and the law. If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first.

We may use technology to anonymously track the patterns of behaviour of visitors to our site. Our site requires the use of cookies and JavaScript (Active script) code to store your order and enhance your shopping experience.

Cookies are small files held on your computer, which only our website can read whilst you are browsing. Again, no information held in this cookie will be used to contact you without your express permission.

At any time, registered users can consult their personal data, download a copy of them, modify them, sign up or unsubscribe from the mailing list or delete their account and exercise the right to forget.

Security

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site/s.

If you feel that this site is not following its stated information policy, you may contact us at the provided e-mail address or phone number.

Limited Rights to Use Content

All material including any intellectual property in it displayed on the Site belongs to Collectis Girona or its suppliers (Manufacturers). We give you the right, for your own personal or non-commercial purposes only to:

  • Retrieve and display the Content on your PC screen.
  • Print individual pages on paper.
  • Store individual pages in electronic form on disk/CD.

You do not have the right to store any Content on any server or other storage device connected to an external network. Or make any other use of the Content.

Use of Cookies and file activity

Collectis Girona, either itself or a third party contracted to provide measurement services may use cookies when a user browses the Web sites and pages of the Web site. Cookies are files sent to a browser by a Web server to record user activities on the Web Site.

To help us to do this, our website uses cookies. Cookies help us to assess how you use our website and also how we can improve our website. This means we have the information we need to regularly evaluate whether our website really meets your needs.

Some of the cookies we use improve the functionality of our website, so if you choose to disable cookies on your browser, you might find that you can't access some aspects of our website, or that parts of the website don't function in the way that you might expect them to.

We are using cookies to give you the best experience on our site. Cookies are files stored in your browser and are used by most websites to help personalise your web experience.

By continuing to use our website without changing the settings, you are agreeing to our use of cookies.

Cookies used by www.collectisgirona.com, or third parties acting on their behalf, are only associated with an anonymous user and computer, and do not provide personal data of the user.

When the user enables receipt, you may know the server that uses cookies, to which must consult the instructions of your browser.

Thanks to cookies, it is possible that the server www.collectisgirona.com or third parties acting on their behalf, to recognize the computer browser used by the user in order to make navigation easier, allowing, for example access to users who have registered previously, access areas, services, promotions or competitions reserved exclusively for them without having to register each time.

They are also used to measure the audience and traffic parameters, monitor progress and number of entries.

The user can configure their browser to be warned when receiving cookies and to prevent their installation on your hard drive. Please see the instructions and manuals of your browser for more information.

To use the website www.collectisgirona.com not necessary that you allow the installation of cookies sent by www.collectisgirona.com, or third parties acting on their behalf, notwithstanding that it is necessary for the user login as such in each of the services that require prior registration or login.

Similarly, www.collectisgirona.com Web servers can automatically detect the IP address and domain name used by the user. All this information is recorded in a file server activity that allows the subsequent processing of data in order to obtain statistical measurements that reveal the number of page impressions, number of visits to web services, etc. In any case the file is subjected to processes of dissociation that prevents the identification of users machine.

3 - ABOUT THE USE OF COOKIES

Cookies policy

Cookies:

A "cookie" is a small file that is stored on the user's computer and allows us to recognize you. The set of "cookies" to help us improve the quality of our website by enabling us to monitor which pages you find useful our users and which are not.

Cookies are essential for the operation of the Internet, providing many advantages in providing interactive services, facilitating navigation and usability of our website. Please note that cookies can not harm your computer and, in return, which are active help us identify and resolve errors.

Our website uses cookies. These cookies allow us to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and to improve our website. We are required by law to provide you with clear and comprehensive information about the cookies that we use and if this page does not answer all of your queries you should contact us.

Our cookies do not store information which could be used to identify you personally, such as your contact details.

We use the following cookies:

- Strictly Necessary Cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

- Analytical/Performance Cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

- Functionality Cookies

These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

- Targeting Cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

These cookies for Google Analytics generate an anonymous user ID, which is used to count how many times a user visits the site. It also records when was the first and last time you visited the web. It calculates when you have finished a session, user origin and keywords.

How Do I Block Cookies?

You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our website. Precisely how cookies are blocked will depend upon the browser that you use. If you would like further information please contact us.

What Will Happen If I Disable Cookies?

If you choose to disable access to cookies on your browser you will not be able to login, register or purchase from this website.

Additional guarantees - Management of cookies:

As an additional safeguard to those described above, the registration of cookies may be subject to your acceptance during the installation or update of the browser used, and this acceptance may at any time be revoked by the settings of contents and privacy available your browser.

Most browsers allow you to turn a private way by which cookies are always deleted after your visit. Depending on the browser this private mode can have different names. Below is a list of the most common browsers and different names for this "private mode":

  • Internet Explorer 8 and higher InPrivate
  • Safari 2 and higher Private Browsing
  • Opera 10.5 and higher Private Browsing
  • FireFox 3.5 and higher Private Browsing
  • Google Chrome 10 and higher Hidden

Important: Please read the help section of your browser to learn more about about privacy settings and how to activate the "private mode" carefully. You can still visit our online store but your browser is in "private mode", although their navigation through it may not be optimal and some utilities may not function properly.

Information on how to disable cookies in popular web browsers can be found below: